Refund Policy

All merchandise and product sales are subject to this Refund, Return, and Exchange Policy. All requests for refunds, returns, or exchanges are reviewed on a case-by-case basis and are granted solely at the discretion of the business, to the fullest extent permitted by applicable law.

All sales are considered final unless otherwise expressly stated by the business in writing or an exception is approved by the business. The business reserves the right to approve, deny, or offer a partial refund, exchange, or other resolution at its discretion. The submission of a refund or return request does not guarantee approval, and no refund, return, or exchange is promised or implied by the purchase of any merchandise or product.

Refund and return requests may be evaluated based on the nature of the request, the condition of the product, the time elapsed since purchase, and any other circumstances the business deems relevant. Products that have been used, worn, washed, altered, damaged after delivery, or returned without original packaging, tags, or included components may be deemed ineligible for a refund, return, or exchange.

The business reserves the right to determine the appropriate resolution for any approved request, including whether a refund, partial refund, exchange, or other accommodation will be offered. If a refund is approved, it will generally be issued to the original method of payment when reasonably possible. Shipping and handling charges are generally non-refundable unless otherwise required by applicable law or expressly approved by the business.

Any merchandise reported as damaged, defective, incorrect, or missing must be brought to the attention of the business within a reasonable timeframe, along with any requested supporting information or photographs. The business reserves the right to review such claims and determine an appropriate resolution, subject to applicable consumer protection laws and legal obligations.

The business retains the right to interpret, administer, and enforce this policy and to make exceptions on an individual basis. Any exception granted to a customer does not establish a precedent, create an ongoing obligation, or guarantee similar treatment for future purchases or other customers.

By completing a purchase, the customer acknowledges that they have read, understood, and agreed to this policy. Nothing in this policy is intended to waive, restrict, or exclude any consumer rights or legal obligations that cannot lawfully be waived, restricted, or excluded under applicable law.

Scope of Policy — Products and Merchandise Only

This policy applies exclusively to the purchase of physical merchandise and products sold by the business. It does not apply to services, labor, appointments, bookings, consultations, digital services, or any other service-related transactions. Any refunds, cancellations, rescheduling, or disputes relating to services are governed by separate policies, agreements, or terms established by the business, where applicable. The inclusion of merchandise and product sales in this policy shall not be interpreted as extending these terms to any service offered by the business.